We speak your language, we'll be there when you need us and we want to provide you with an excellent customer experience. You can contact us via a number of channels, the details are listed below:
We're multi-lingual, we can communicate with you in the following languages:
- English - Hello, how can I help?
- Maori - Kia Ora, me pehea ahau e taea e te tauturu ia koe?
- Samoan - Talofa, e mafai faapefea ona ou fesoasoani?
Feel free to download our mobile app from the App Store or Google Play.
Some of our key features include:
- View your consumption;
- Access My Account to maintain and analyse your energy data.
Our website is energyclubnz.com, this is where you can learn about us.
- Understand our view of the world, and meet the team;
- Compare pricing and see if our services are available in your area, and
- Don't forget to sign up!
Website Call Back
If you need to speak to our team, then please don't hesitate to fill in our call back form - we only need a few details:
- Your name and contact details;
- When you'll be free; and
- How we can help you.
If you need to connect with us instantly, then Live Chat on our website is your best bet.
Reach out, our energy specialists are available and ready to answer your questions.
If we're not available, then feel free to leave us a message and we'll come back to you as soon as we can.
Our email address for member enquiries is email@example.com.
Feel free to send us a note 24-7-365 days of the year, and we'll respond as soon as we can.
We're on social media - for starters you can connect with us on:
This is where you can find all the information you need about energyclubnz.
We have information articles that allow you to self-serve.
- We complete website call backs from Monday to Friday, 9:00am to 5:00pm.
- Connect instantly on Live Chat, we're available Monday to Sunday, 8:00am to 10:30pm.
- Emails and Social Media: 24 hours a day, 7 days a week, 365 days a year!