Avatar

energyclubnz support

  • Total activity 36
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 2
  • Subscriptions 12

Activity overview

Latest activity by energyclubnz support
  • Avatar

    energyclubnz support created an article,

    Terms and Conditions

    Please click here to view our terms and conditions.

  • Avatar

    energyclubnz support created an article,

    Why don't you offer a prompt payment discount?

    At energyclubnz we think that Prompt payment discounts are just another term for Late payment penalty. Retailers who offer these so-called discounts increase their pre-discounted pricing to off-set...

  • Avatar

    energyclubnz support created an article,

    Will I still get a dividend, discount or rebate from my local lines company if I join energyclubnz?

    Some electricity networks in New Zealand provide a dividend, discount or rebate to customers who have an actively consuming ICP on their network. Depending on what the network offers, this can be p...

  • Avatar

    energyclubnz support created an article,

    I have no hot water - what do I do?

    There are a number of reasons which could explain why you have no hot water. Some of the possible causes are shown below. Network fault Hot water cylinder drained Internal plumbing fault (leak or ...

  • Avatar

    energyclubnz support created an article,

    Medically dependent customers

    Do you or anyone at your address depend on electricity for critical medical support? Please let us know immediately if you or someone in your house depends on mains electricity to power Critical el...

  • Avatar

    energyclubnz support created an article,

    Am I a Low or Standard user?

    Which user type am I? Choose "Low User" if: You are signing up your primary place of residence, and Your annual kWh consumption is lower than the threshold in your area of the map shown below Cho...

  • Avatar

    energyclubnz support created an article,

    Do you offer gas?

    Gas We don’t currently offer piped gas or bottled gas, however we have found that in many cases any dual-fuel discounts are outweighed by the savings we offer our customers with our zero mark-up, n...

  • Avatar

    energyclubnz support created an article,

    What if I have solar?

    Do you offer solar buy-back? Yes, we do! We love solar and want to encourage more solar installations across New Zealand which is why we have one of the highest buy-back rates on the market. What i...

  • Avatar

    energyclubnz support created an article,

    Our Prices

    How can I see your pricing for my area? We have an online pricing calculator that will tell you our pricing for your address. The pricing for your address is based on the electricity network your p...

  • Avatar

    energyclubnz support created an article,

    What is an ICP number and where is it found?

     What is an ICP number? An ICP number (Installation Control Point number) is a unique set of 15 letters and numbers which identifies your property on the electricity network.  Where can I find my I...